PRODUCTS
All games supplied by Trippy Trades are 100% compatible on PAL systems, unless stated otherwise. Whilst we do offer NTSC games, Games from other regions are in their own separate section.
PAL and NTSC are regional formats for Console gaming. In Australia, most retro games and consoles follow the PAL standard. PAL games work only on PAL consoles, while NTSC-J and NTSC-U/C games require their specific console types. We've sorted games from non-PAL regions into separate sections, ensuring you browse PAL titles exclusively.
Unless otherwise specified, all games we sell are in English. For instance, Japanese games will have an NTSC-J region code. Additionally, some games provide the option to switch to English within the settings.
All of our games are authentic and genuine. We go through a rigorous authentication process to make sure of this.
We ship all our products from our store located at 265 Spring Street, Reservoir, VIC 3075, Australia. You can also choose the option to Click & Collect from this location
Trippy Trades offers a 3-month warranty on all products, ensuring they function as advertised. If the item is deemed faulty the product can be replaced or refunded.
Our return policy allows for unwanted items to be returned within 7 days of delivery, provided they are in their original condition. Refunds are issued to the original payment method. Returns must be sent by post.
If you don't see an item in stock on our website, we may have a similar or identical item available. Please reach out to us at (03) 9191 4287 during our store hours to inquire.
SHIPPING & PAYMENT
Standard delivery within Australia will take 1 to 6 business days to arrive, If your order hasn't arrived after 7 days, Please contact us.
Yes, we ship internationally! Shipping prices vary based on the item's weight and your location. You can view the shipping cost during checkout before finalizing your purchase
Our orders are shipped using Australia Post or Sendle, depending on your Metro location. Express shipping is currently available for Australian orders only, and will be sent via Australia Post.
We use Sendle for overseas orders.
Shipping price can be viewed at checkout.
Estimated Delivery times based on region:
Asia: 10-20 business days
USA: 10-20 business days
Canada: 10-20 business days
UK: 5-18 business days
EU: 5-20 business days
Rest of world: 14-30 business days
Click & Collect lets you shop online and pick items up in-store! Choose this option at checkout, and we'll notify you when your order is ready. Swing by during our hours to grab your purchase!
We accept payment by most major debit/credit cards as well as via PayPal, Afterpay & Zip. All payments are secure and encrypted so that your information is safe- only you can see it!
Free Shipping: Available for all orders over $100.
Standard Shipping: $8 for orders under $100, using Australia Post or Sendle tracked delivery.
Express Shipping:$12 for any order, using Australia Post Express Delivery.
SELLING AND TRADING WITH US
Selling to us is easy! You can do it in-store instantly or online. For online trade-ins, fill out our trade-in form, get a quote, ship your items to us using the label we send to you, and once we receive them, we'll send you the money! Click here for more info
Trippy Trades buys a wide range of items, including:
-Video games
-Consoles
-Collectibles
-Trading cards
-Computers
-PC parts
-Phones
-Smartwatches
-Other electronics
SERVICES
Trippy Trades offers disc repair for $5 per disc. While we've successfully fixed many games, Blu-ray Discs like those for Wii U, PS3, Xbox One, and PS4 may not be repairable. We also provide a convenient send-in service with the link below!
Yes, we offer cartridge battery replacement for Nintendo and Sega games with save batteries. You can either use our send-in service or get it done in-store on the same day.
At the moment, we handle minor repairs like thumbstick replacements and Game Boy lens replacements directly in-store. Please give us a call beforehand to confirm that we can meet your repair needs. We're also working on expanding our repair services to provide more comprehensive assistance.
Still have Questions?
Feel free to reach out if you need more information. Please contact us below, and we'll get back to you as soon as possible.
Phone Contact
Our operation hours are:
Weekdays 10:00 am - 6:00pm AEST
Weekends 10:00 am - 5:00pm AEST
(03) 9191 4287
Calling from outside of Australia
+61 3 9191 4287
Send Us a Message, you can reach out to us via email. Our team typically responds within 24 hours. Fill out the contact form to get in touch.